Where do you deliver?
We deliver throughout Yerevan, nearby communities, and regions of Armenia. Available options and charges are shown at checkout based on the address entered.
How long does delivery take?
Standard delivery in Yerevan is usually completed within 12–24 hours, while express delivery is usually completed within five hours. Regional delivery generally takes one to five days, depending on the destination and type of order.
Can I request delivery at a specific time?
Yes. Enter the requested time in the order details. We will take it into account, although minor variations may occur because of traffic, weather, or restrictions at the ceremony venue.
Can you deliver to a funeral home or church?
Yes. We can deliver to a funeral home, church, cemetery, residential address, or another ceremony venue. Please provide the venue name, full address, and the name and phone number of the contact person.
How do I add a condolence ribbon message?
Complete the “Condolence ribbon message” field at checkout. Please check all names and wording carefully. If the message is too long, we may contact you and suggest a more suitable version.
Can the finished wreath differ from the photograph?
Yes. Minor differences are possible because natural flowers are used. Shades, sizes, and stages of bloom may vary, but we preserve the overall style, color palette, and value of the arrangement.
What happens if a flower is unavailable?
It may be replaced with the closest suitable flower. If a substantial change is required, we will try to contact you in advance.
Which payment methods are available?
Available payment methods are displayed on the checkout page. Cash, iDram, and other enabled payment options may be available.
How will I know that my order was received?
After successful checkout, you will see an order confirmation page and receive an email containing the order number and key details.
Can the order be delivered without me being present?
Yes. Provide the name and phone number of the person who can receive the order on site, together with any necessary directions.
How can I change or cancel an order?
Contact us as early as possible. Whether a change or cancellation is possible depends on the processing stage, flower procurement, production of a personalised ribbon, and whether delivery has started.
What should I do if there is a problem with the delivered product?
Contact us as soon as possible, provide the order number, and include photographs where possible. We will review the situation and propose an appropriate solution.
Do you accept corporate orders?
Yes. To discuss corporate or large-volume orders, email info@memorial.am.